Q: Can I have a different colour cord to that which is shown?


A: Yes, I can make all items with any of my in stock cord, please message me if there’s a colour you’d like, which isn’t shown.


Q: Gift wrapping & packaging


A: I only use repurposed/recycled/reused packaging for my items, as I believe this helps my business to remain as sustainable as possible. Your purchase will always be wrapped in brand new (recycled) paper, before it is posted in its reused packaging.


Q: How long will my order take?


A: I aim to make orders within a few days of payment being received. If you need anything sooner than the estimated date shown, please message.


Q: Is everything handmade in the UK?


A: Yes, each item is individually handmade to order in my home in East Sussex.


Q: Custom & personalized orders 


A: I am always happy to take on custom orders, so if there's something you would like, which you don't see in my shop, please message.


Q: Sizing details


A: I aim to state what size pot I have used for my plant hangers, in each individual description, apart from the mini hangers, most of my plant hangers are suitable for 12-15cm pots, but can be custom made to fit your requirements if preffered.


Q: Germany - Verpackungsgesetz (LUCID Packaging Register)


A: Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My brand (Macro-Made With Love) is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE2922131449142. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers, at home